Privacy Policy

Last updated: May 19, 2026

Zechu Labs LLC (“Zechu Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zechulabs.com (the “Site”) or purchase any product from us.

By using the Site, you consent to the practices described in this Privacy Policy.

  1. INFORMATION WE COLLECT

We collect the following categories of information:

a) Information You Provide Directly

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Date of birth (for age verification)
  • Payment information (processed securely by third-party payment processors)
  • Account login credentials
  • Any other information you voluntarily provide

b) Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring website or source
  • Cookies and similar tracking technologies

c) Information From Third Parties

We may receive information from third-party services, including:

  • Payment processors (transaction confirmations)
  • Shipping carriers (tracking and delivery confirmations)
  • Fraud prevention services
  • Analytics providers
  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, shipping, and customer support
  • Verify your age and eligibility to purchase research-use-only products
  • Provide tracking information and order updates
  • Prevent fraud and protect against unauthorized transactions
  • Comply with legal obligations and enforce our Terms & Conditions
  • Improve the Site, products, and customer experience
  • Respond to inquiries and provide customer service
  • Send promotional emails, only if you have opted in (you may opt out at any time)
  1. HOW WE SHARE YOUR INFORMATION

Zechu Labs does NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

a) Service Providers

We share information with trusted third-party service providers who help us operate the Site and fulfill orders, including:

  • Payment processors
  • Shipping and fulfillment partners (including dropshipping providers)
  • Email service providers
  • Web hosting and analytics providers
  • Fraud detection services

These providers are contractually obligated to protect your information and use it only for the services they provide to Zechu Labs.

b) Legal and Regulatory Disclosures

We may disclose your information when required by law, including:

  • In response to subpoenas, court orders, or government requests
  • To comply with federal, state, or local regulations
  • To protect the rights, property, or safety of Zechu Labs, our customers, or others
  • To investigate suspected fraud or illegal activity

c) Business Transfers

If Zechu Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

  1. COOKIES AND TRACKING TECHNOLOGIES

The Site uses cookies and similar technologies to enhance your experience, analyze Site traffic, and remember your preferences.

Types of cookies we use:

  • Essential cookies (required for the Site to function)
  • Analytics cookies (help us understand how visitors use the Site)
  • Functional cookies (remember your preferences)

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

  1. DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

  • SSL/TLS encryption for all data transmitted to and from the Site
  • Secure payment processing through PCI-compliant providers
  • Limited employee access to personal information on a need-to-know basis
  • Regular security reviews and updates

Despite these efforts, no method of electronic transmission or storage is 100% secure. You acknowledge that you provide your personal information at your own risk.

  1. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or regulatory requirements
  • Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

  1. YOUR RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate information
  • Right to request deletion of your personal information
  • Right to opt out of marketing communications
  • Right to data portability
  • Right to lodge a complaint with a data protection authority

To exercise any of these rights, contact us at support@zechulabs.com. We will respond to your request within 30 days.

  1. CHILDREN’S PRIVACY

The Site and our products are NOT intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from a minor, we will delete it immediately.

If you believe a minor has provided us with personal information, please contact us at support@zechulabs.com.

  1. THIRD-PARTY LINKS

The Site may contain links to third-party websites, including Certificates of Analysis (COAs) from Janoshik Analytical. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. INTERNATIONAL DATA TRANSFERS

Zechu Labs operates from the United States and processes data within the United States. By using the Site, you consent to the transfer of your personal information to the United States, which may have data protection laws different from those in your country of residence.

We currently ship only within the United States.

  1. CALIFORNIA RESIDENTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (note: Zechu Labs does not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us at support@zechulabs.com.

  1. DO NOT TRACK

Some browsers offer a “Do Not Track” (DNT) signal. The Site does not currently respond to DNT signals, but we do not track your online activity across third-party websites.

  1. CHANGES TO THIS PRIVACY POLICY

Zechu Labs reserves the right to update or modify this Privacy Policy at any time without prior notice. The “Last updated” date at the top of this page indicates when the Privacy Policy was most recently revised. Continued use of the Site after changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

  1. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Zechu Labs LLC
Email: support@zechulabs.com
Phone: 786-505-3350
Address: 14261 SW 120th St, Ste 108-653, Miami FL 33186

Hours: Monday–Friday, 9:00 AM – 5:00 PM ET

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